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Return & Exchange Policy


We understand that picking the right wig, topper, hair extension, or hair pieces can be sometimes challenging. Renee’s Hair Boutique is a “Full Service Boutique” and our staff will work with you closely to ensure that we can make this process easy for you by assisting you to choose the right color, texture and style of wig, topper, hair extension, or hair piece that you will love. Once you have chosen your style and color, of your wig, topper, hair extension, or hair piece we will confirm this with you at the Boutique before we move forward with your order.

Due to health, safety, and hygienic reasons as a result of the Covid19 Pandemic, and other health concerns ALL SALES ARE FINAL. 

  1. All STYLING TOOLS are considered FINAL SALE items and are not eligible for return or exchange.
  2. All HAIRCARE PRODUCTS are FINAL SALE items and are not eligible for return or exchange.
  3. All CLIPS, WRAP PONYTAILS, HAIR EXTENSIONS, MESSY SCRUNCHIES, and TOUSSLED TWISTS BUNS, are considered FINAL SALE items and are not eligible for returns or exchanges.
  4. All WIGS, TOPPERS, & HAIR PIECES are considered FINAL SALE items and are not eligible for returns or exchange.
  5. All HEAD COVERINGS are considered FINAL SALE items and are not eligible for returns or exchanges.
  6. All LASHES, COSMETICS, HAIR DYES, BRUSHES, COMBS, HAIR, AND WIG ACCESSORIES items are considered FINAL SALE and not eligible for returns or exchanges.
  7. All BRAIDS, LOCS, and TWISTS, are considered FINAL SALE and are not eligible for returns or exchanges.
  8. Remy Human Hair Extensions, Premium Synthetic Hair Extensions, Synthetic Hair Extensions, All Wigs, and Toppers, Hair Care, and other personal items associated with close contact with the body are all hygiene products, and are FINAL SALE. Due to the Covid19 Pandemic, and other emerging diseases, we take matters of health and safety, hygiene, and public safety seriously and DO NOT ALLOW these items to be returned or exchanged for the safety of all our customers. We are not alone; other retailers, hair extensions, wigs, and topper suppliers do not allow returns of items for the same reasons.